Comparisons · November 15, 2024 · By MyMSPDocs Team
IT Glue Alternatives: A 2025 Comparison Guide
Looking for IT Glue alternatives? Compare the top MSP documentation platforms including features, pricing, and security capabilities.
Why MSPs Are Looking for Alternatives
IT Glue has been a dominant player in MSP documentation for years, but many MSPs are exploring alternatives due to:
Pricing concerns: Per-user pricing adds up quickly for growing teams
Complexity: Feature bloat can slow down daily workflows
Security requirements: Some alternatives offer stronger security postures
What to Look for in an Alternative
Essential Features
Any IT Glue alternative should include:
Secure credential storage with encryption
Client and site organization
Full-text search capabilities
Role-based access controls
Audit logging
Security Considerations
Modern MSP documentation demands:
Multi-tenant isolation (not just logical separation)
MFA support
Comprehensive audit trails
Data encryption at rest and in transit
Pricing Models
Compare pricing approaches:
Per-user pricing: Costs scale with team size
Flat-rate pricing: Predictable costs regardless of team size
Per-client pricing: Costs scale with client count
Making Your Decision
When evaluating alternatives:
**Trial the product**: Hands-on experience reveals usability issues
**Check security documentation**: Ask about encryption, isolation, and compliance
**Calculate total cost**: Factor in all users and clients
**Consider migration**: What's the path from your current tool?
Conclusion
The best IT Glue alternative depends on your specific needs, budget, and security requirements. Focus on finding a tool that fits your workflow without compromising on security.